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Effect of Salesperson's and Customer's Nonverbal Communication at Service Encounter
Author(s) -
김경애,
Parkmansuk,
Jae-Bum Park,
kimSangHee
Publication year - 2011
Publication title -
management and information systems review
Language(s) - English
Resource type - Journals
eISSN - 2733-4767
pISSN - 1598-2459
DOI - 10.29214/damis.2011.30.4.003
Subject(s) - nonverbal communication , service (business) , business , psychology , advertising , communication , marketing

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