Open AccessThe Effect of Service Orientation of Hotels on CRM Performance
Author(s) -
전타식,
남택영
Publication year - 2010
Publication title -
management and information systems review
Language(s) - English
Resource type - Journals
eISSN - 2733-4767
pISSN - 1598-2459
DOI - 10.29214/damis.2010.29.4.003
Subject(s) - business , service orientation , customer orientation , orientation (vector space) , service (business) , marketing , business administration , mathematics , geometry
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