Open AccessThe Effect of Service Orientation of Hotels on CRM Performance
Author(s) -
Ta-Sik Jeon,
Taeg-Yeong Nam
Publication year - 2010
Publication title -
gyeongyeong gwa jeongbo yeongu/gyeong'yeong jeongbo yeon'gu
Language(s) - English
Resource type - Journals
eISSN - 2733-4767
pISSN - 1598-2459
DOI - 10.29214/damis.2010.29.4.003
Subject(s) - business , service orientation , customer orientation , orientation (vector space) , service (business) , marketing , business administration , mathematics , geometry