Open AccessThe Impact of Quality of Work Life (QWL) and Work Motivation on The Organizational Citizenship Behavior (OCB) with Job Satisfaction as a Mediating variables
Author(s) -
Nur Hidayah,
Hidajat Hendarsjah
Publication year - 2021
Publication title -
jppi (jurnal penelitian pendidikan indonesia)
Language(s) - English
Resource type - Journals
eISSN - 2502-8103
pISSN - 2477-8524
DOI - 10.29210/020211247
Subject(s) - organizational citizenship behavior , job satisfaction , psychology , mediation , organizational commitment , affect (linguistics) , social psychology , job performance , work (physics) , quality (philosophy) , applied psychology , political science , engineering , law , mechanical engineering , philosophy , epistemology , communication
This study aims to determine the impacts of Quality of World Life (QWL), Work Motivation (WM) on Organizational Citizenship Behavior (OCB) mediated by Job Satisfaction (JS). Here, information and data are obtained from 171 responses from PT. Regarsport Industri Indonesia employees collected using online questionnaires. The data were analyzed via factor analysis with SPSS supports. From the analysis, the results describe that there is a direct effect of QWL and WM on OCB. Furthermore, there is an indirect influence of QWL and WM on OCB mediated by JS. Interestingly, the mediation variable is incapable to directly affect the OCB. Therefore, this study demonstrates the importance of QWL and motivation so that Job Satisfaction is fulfilled and finally the formation of OCB employees is established.