Open AccessImplementation of the Conversational Hybrid Design Model to Improve Usability in the FAQ
Author(s) -
Supriyanto Supriyanto,
Ika Arfiani,
Zain Ahmad Taufik
Publication year - 2022
Publication title -
jurnal resti (rekayasa sistem dan teknologi informasi)
Language(s) - English
Resource type - Journals
ISSN - 2580-0760
DOI - 10.29207/resti.v6i3.3816
Subject(s) - chatbot , usability , computer science , conversation , persona , human–computer interaction , world wide web , service (business) , pluralistic walkthrough , multimedia , philosophy , linguistics , economy , economics