Open AccessTODARO, Julie and SMITH, Mark L. Training library staff and volunteers to provide extraordinary customer service. London: Facet Publishing. 2006.
Author(s) -
Cathal McCauley
Publication year - 2007
Publication title -
library and information research/library and information research
Language(s) - English
Resource type - Journals
eISSN - 2752-7336
pISSN - 1756-1086
DOI - 10.29173/lirg45
Subject(s) - facet (psychology) , publishing , service (business) , customer service , training (meteorology) , library science , management , sociology , computer science , business , psychology , art , marketing , economics , geography , literature , social psychology , personality , meteorology , big five personality traits