Open AccessOpening the Conversation: How Ontario Public Library Websites Frame Disability
Author(s) -
Heather Hill
Publication year - 2019
Publication title -
proceedings of the annual conference of cais
Language(s) - English
Resource type - Journals
ISSN - 2562-7589
DOI - 10.29173/cais1109
Subject(s) - conversation , framing (construction) , public relations , frame (networking) , point (geometry) , library science , sociology , political science , world wide web , computer science , geography , communication , telecommunications , geometry , mathematics , archaeology
Public library websites are an early point of contact for the community. These sites are the library’s voice when queried by current and potential patrons about services and resources. For those with disabilities, this conversation may include questions around accessibility. This research investigates Ontario public library websites for accessibility information to answer the question, ‘How is disability defined by Ontario public libraries?.’ Fifteen Ontario public library websites were analyzed through a critical disability framework. Findings indicate a broader framing of accessibility than in previous research using more of a social model, with some instances of disability framed as a binary.