Open AccessThe Influence Of Effort Of Use, Features Of Products And Promotions On Purchase Decisions And Customers Loyalty
Author(s) -
Rahjuno Saktio Darpito
Publication year - 2019
Publication title -
journal of world conference
Language(s) - English
Resource type - Journals
ISSN - 2656-1174
DOI - 10.29138/prd.v1i1.33
Subject(s) - purchasing , loyalty , product (mathematics) , cash , marketing , business , relation (database) , data collection , advertising , computer science , statistics , mathematics , data mining , geometry , finance
This study aims to analyze the influence of ease of use, productfeatures, promotions and purchasing decisions in relation to the loyalty ofT-Cash customers in Surabaya. The research method used is to use an explanatory type of research. With the number of samples, namely the T-Cash users who have not yet been approved, so it is necessary to do the calculation using the lemeshow formula. In the analysis of this study using data collection with the help of filling out questionnaires accompanied by Partial Least Square (PLS) analysis techniques. Research shows the ease of use variables, product features and promotions have a positive and significant relationship simultaneously and partially in its development.