Open AccessThe Effect of Competency, Organizational Culture, and Motivation on The Performance of Functional Officers of Surabaya Tanjung Perak Customs Office
Author(s) -
I Wayan Wira Sutrisna,
Joko Suyono,
Arasy Alimudin
Publication year - 2019
Publication title -
ijebd (international journal of entrepreneurship and business development)
Language(s) - English
Resource type - Journals
eISSN - 2597-4785
pISSN - 2597-4750
DOI - 10.29138/ijebd.v3i1.949
Subject(s) - organizational culture , business , organizational performance , affect (linguistics) , marketing , public relations , psychology , political science , communication
Purpose: The objectives of this study is to analyse the effect of competency, organizational culture, and motivation on the performance of functional officers of Surabaya Tanjung Perak Customs Office.
Design/methodology/approach: The data analysis technique used was multiple regression analysis.
Findings: Employee competency is reflected in performance, good competency creates good performance.
Research limitations/implications: The population in this study was 38 functional officers of Surabaya Tanjung Perak Customs Office.
Practical implications: 1) competency affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 2) organizational culture affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 3) motivation affects the performance of functional officers of Surabaya Tanjung Perak Customs Office, 4) competency, organizational culture and motivation affect the performance of functional officers of Surabaya Tanjung Perak Customs Office.