Open AccessORGANIZATIONAL CAPACITY ASSESSMENT AS INPUT TO POLICY DIRECTION IN THE UNIVERSITY OF EASTERN PHILIPPINES, CATARMAN NORTHERN SAMAR
Author(s) -
Felisa P. Lucero Sanico
Publication year - 2019
Publication title -
international journal of research - granthaalayah
Language(s) - English
Resource type - Journals
eISSN - 2394-3629
pISSN - 2350-0530
DOI - 10.29121/granthaalayah.v7.i3.2019.951
Subject(s) - human resources , business , grievance , capacity building , service (business) , service delivery framework , human resource management , operations management , middle management , marketing , management , knowledge management , engineering , computer science , economics , political science , economic growth , law
This study focused on the organizational capacity assessment of the University of Eastern Philippines as an input to policy direction. This employed descriptive research design using the middle level management of every college covering the Deans and department chairs as respondents. This included the members of the University Administrative Council. OCA assessment template was modified and used as instrument of this study.
This study found out that mostly of the middle managers are older, female, and a majority of the middle managers are younger in the service which signifies that the institution is after the fresh ideas of newer in the service. The university were assessed in the seven (7) capacity areas: governance, operations and management, human resources development, financial management, business services, delivery, communication (vertical and horizontal), and external relations. The middle managers are consistent with their responses on their capacity along business services delivery, financial management, and human resource development.
Along the recommendatory assessment, the University should focus on assessing the governing body whether it functions and attracts funding, review regularly and update the University Code, benchmark effective strategy for implementing business plans for IGPs, facilities and equipment management control in place, develop and follow staff training plan, prepare system to motivate staff in place, follow budgetary allocation seriously, determine adequate capacity for bulking of inputs and agricultural products, use of assessment tools for evaluating members satisfaction with services provided to them, improve capacity to set baselines, targets and monitor, meet local market share adequately, improve grievance mechanism, establish e-communication platform, in place faculty and student exchange program, and mainstream the alumni to the university activities.