Open AccessTHE ADOPTION OF SERVQUAL METHOD TO ANALYZE THE QUALITY ASSURANCE FACTORS OF PERSONAL PROTECTIVE EQUIPMENT FOR HEALTH CARE WORKERS
Author(s) -
Bartosz Orzeł,
Anna Maria Horodecka
Publication year - 2021
Publication title -
zeszyty naukowe - politechnika śląska. organizacja i zarządzanie
Language(s) - English
Resource type - Journals
ISSN - 1641-3466
DOI - 10.29119/1641-3466.2021.151.34
Subject(s) - servqual , quality assurance , business , personal protective equipment , quality (philosophy) , health care , marketing , nursing , service quality , medicine , service (business) , political science , philosophy , disease , epistemology , covid-19 , pathology , infectious disease (medical specialty) , law