Open AccessCritical success factors of ERP/CRM implementation in SMEs in Poland: pilot study
Author(s) -
Małgorzata Cieciora,
Wiktor Bołkunow,
Piotr Gago,
Małgorzata Rzeźnik-Knotek
Publication year - 2020
Publication title -
zeszyty naukowe - politechnika śląska. organizacja i zarządzanie
Language(s) - English
Resource type - Journals
ISSN - 1641-3466
DOI - 10.29119/1641-3466.2020.148.7
Subject(s) - critical success factor , business , success factors , process management , enterprise resource planning , business administration , operations management , knowledge management , engineering , computer science