HİZMET HATALARINDA MÜŞTERİ KATILIMININ ATFETMEYE ETKİSİNİN DUYGUSAL ZEKA ve İÇSEL KONTROL ODAĞI PERSPEKTİFİNDEN İNCELENMESİ | Zendy

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HİZMET HATALARINDA MÜŞTERİ KATILIMININ ATFETMEYE ETKİSİNİN DUYGUSAL ZEKA ve İÇSEL KONTROL ODAĞI PERSPEKTİFİNDEN İNCELENMESİ

Author(s) -

Bilge Villi,

Erdoğan Koç

Publication year - 2020

Publication title -

finans ekonomi ve sosyal araştırmalar dergisi

Language(s) - Turkish

Resource type - Journals

ISSN - 2602-2486

DOI - 10.29106/fesa.698365

Subject(s) - political science , theology , business administration , humanities , business , philosophy

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