Open AccessThe Effect of Application of Restaurant Laboratory Management System on College Student Service Satisfaction At The Department of Home Economic Education Faculty of Engineering, Universitas Negeri Surabaya
Author(s) -
S.T. Irma Yuliana,
Luthfiyah Nurlaela,
Sri Handajani,
Tri Rijanto
Publication year - 2020
Publication title -
international journal for educational and vocational studies
Language(s) - English
Resource type - Journals
ISSN - 2684-6950
DOI - 10.29103/ijevs.v2i4.2533
Subject(s) - test (biology) , psychomotor learning , welfare , service (business) , psychology , management system , medical education , mathematics education , engineering , cognition , marketing , business , medicine , operations management , political science , paleontology , neuroscience , law , biology
The study was aimed to obtain information the effects the application of system the management of lab where internal conditions a restaurant of the results of the learning and of the level of satisfaction study on public service delivery a student on the directions in which their four of family welfare education of engineering faculty Universitas Negeri Surabaya. The results of the hypothesis in this research showing no influence between management systems laboratory restaurant to study results , especially in study results domain cognitive and domain affective students p of culinary of education family welfare Universitas Negeri Surabaya , but results test hypothesis said influential application of the system laboratory management to study results psychomotor domain .The results of the hypothesis said that there was no influence management systems laboratory to satisfaction service .The results of the hypothesis showing no influence between management systems laboratory restaurant of the results of learning and satisfaction students of culinary of education family welfare Universitas Negeri Surabaya. This research result in line with several theories that supports. Condition services not yet filled in the system this research that led to the absence of the influence of the application of the system of indicators service so an impact on indicators.