Classification of Generation Z Utility for Function of Mobile Financial Services : Based on KANO Model
Author(s) -
Jeongmin Yu,
Younghwan Pan
Publication year - 2020
Publication title -
journal of next-generation convergence information services technology
Language(s) - English
Resource type - Journals
eISSN - 2672-1163
pISSN - 2384-101X
DOI - 10.29056/jncist.2020.09.02
Subject(s) - kano model , business , financial services , function (biology) , finance , marketing , service (business) , service quality , evolutionary biology , biology
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