Open AccessHospitality Service Innovation: KLEEDing an Outstanding Guest Experience
Author(s) -
Arnelyn M. Torres,
Marlon D. Sipe
Publication year - 2020
Publication title -
journal of next-generation convergence information services technology
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2672-1163
pISSN - 2384-101X
DOI - 10.29056/jncist.2020.06.05
Subject(s) - hospitality , business , service innovation , service (business) , knowledge management , marketing , process management , tourism , computer science , political science , law
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