Open AccessEssential Skills for Leadership Development in a Multicultural Organization
Author(s) -
Janelle Ward
Publication year - 2019
Publication title -
muma business review
Language(s) - English
Resource type - Journals
ISSN - 2640-6373
DOI - 10.28945/4387
Subject(s) - leadership development , multiculturalism , workforce , shared leadership , leadership studies , leadership style , transactional leadership , neuroleadership , leadership , medical education , psychology , public relations , pedagogy , political science , medicine , law
This research was conducted to address leadership concerns regarding managers’ effectiveness in leading a multicultural workforce. Essential leadership skills for frontline managers were explored via pilot study interviews and a follow-on survey. Six leadership skills were identified and prioritized that are currently informing the company’s new leadership development program initiative.