Open AccessKUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH
Author(s) -
Kharisma Nawang Sigit,
Euis Soliha
Publication year - 2017
Publication title -
jurnal keuangan dan perbankan
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2443-2687
pISSN - 1410-8089
DOI - 10.26905/jkdp.v21i1.1236
Subject(s) - loyalty business model , nonprobability sampling , customer satisfaction , service quality , likert scale , business , product (mathematics) , marketing , quality (philosophy) , loyalty , reliability (semiconductor) , population , business administration , service (business) , advertising , statistics , mathematics , medicine , philosophy , power (physics) , geometry , environmental health , physics , epistemology , quantum mechanics