Open AccessPENGARUH RELATIONSHIP MARKETING DAN KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH
Author(s) -
Ubaidillah Ubaidillah
Publication year - 2017
Publication title -
jurnal bisnis dan manajemen/jurnal bisnis dan manajemen
Language(s) - English
Resource type - Journals
eISSN - 2581-1584
pISSN - 1829-7528
DOI - 10.26905/jbm.v4i1.1716
Subject(s) - loyalty business model , marketing , business , customer satisfaction , service quality , relationship marketing , customer retention , customer advocacy , loyalty , customer delight , service (business) , advertising , marketing management