A Comparative Study between New and Loyal Customer Complaint Behaviour in Context of Service Recovery Failures of Indian Banking Sector | Zendy

AI Assistant Blog Pricing

Open Access

A Comparative Study between New and Loyal Customer Complaint Behaviour in Context of Service Recovery Failures of Indian Banking Sector

Author(s) -

Bandaru Srinivasa Rao

Publication year - 2019

Publication title -

journal of mechanics of continua and mathematical sciences

Language(s) - English

Resource type - Journals

eISSN - 2454-7190

pISSN - 0973-8975

DOI - 10.26782/jmcms.2019.10.00046

Subject(s) - complaint , context (archaeology) , business , service recovery , service (business) , marketing , retail banking , advertising , service quality , political science , history , law , archaeology

The content you want is available to Zendy users.

Already have an account? Click here to sign in.

Having issues? You can contact us here

Accelerating Research

Address

John Eccles House
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom

About

About Careers Publisher Partners Contact Us Get Organisational Trial or Quote

Learn

FAQs Blog Terms of Use Privacy Policy

Download the Zendy App

Download on the

Discover

Explore

Copyright Knowledge E © 2026. All Rights Reserved.