Open AccessOrganizational Citizenship Behavior as a Consequence of Work-Life Balance: The Mediating Role of Burnout and Moderating role of Employee Engagement
Author(s) -
Muhammad Adnan,
Amjad Nawaz,
Syed Muhammad Jamil Shah
Publication year - 2021
Publication title -
sustainable business and society in emerging economies
Language(s) - English
Resource type - Journals
eISSN - 2708-2504
pISSN - 2708-2172
DOI - 10.26710/sbsee.v3i4.2142
Subject(s) - organizational citizenship behavior , work–life balance , burnout , work engagement , psychology , employee engagement , social psychology , organizational commitment , citizenship , originality , work (physics) , business , public relations , political science , accounting , clinical psychology , creativity , mechanical engineering , audit , politics , law , engineering
Purpose: Managing work and life together is an ongoing challenge in today’s world. In the current study, we examine the Work-Life Balance (WLB) of employees in Islamic Bank. The main objective of this paper is to analyze the experience of Work-Life Balance (WLB) and Burnout by workers of the Islamic Banking sector.
Design/Methodology/Approach: In this research, the data will be collected through the Islamic Banks based on a quantitative research method. To regulate the influence of demographic variables on burnout & WLB. To study the relation among WLB, employee engagement, burnout, and OCB a questionnaire was distributed among the employees by using the convenient random sampling technique.
Findings: Results contributed to the study by narrating that no moderating role of Employee Engagement has been observed affecting the relationship between Work-Life Balance (WLB) and Organizational Citizenship Behavior (OCB) as well as the relationship between Burnout and Organizational Citizenship Behavior (OCB).
Implications/Originality/Value: The findings of this study can assist HR managers and policymakers in understanding how Work-Life Balance (WLB) and Burnout can contribute to the development of Organizational Citizenship Behavior (OCB). While Employee Engagement strengthens the Work-Life Balance (WLB) and provides theoretical-based analytics to improve Organizational Citizenship Behavior (OCB). In organizations, a well-managed WLB is necessary to retain employees. This activity also has some implications on Employee Engagement and their attitude towards work without considering the impact of Burnout.