Open AccessThe Effects of Marketing Related Activities on Brand Equity through Facebook
Author(s) -
Shahzad Khan Durrani,
Shakeel Khan,
Muhammad Hashim Khan,
Muhammad Ishtiaq
Publication year - 2021
Publication title -
journal of business and social review in emerging economies
Language(s) - English
Resource type - Journals
eISSN - 2519-089X
pISSN - 2519-0326
DOI - 10.26710/jbsee.v7i3.1853
Subject(s) - brand equity , likert scale , business , brand awareness , social media , advertising , marketing , brand management , social media marketing , digital marketing , psychology , computer science , world wide web , developmental psychology
Purpose: The study aims to examine and analyze the effects of various marketing related activities on brand equity through Facebook.
Methodology: An online survey was conducted for this empirical form of research. Questions were designed on a five-point Likert scale and distributed through Google forms, Facebook, and emails. Out of 450 questionnaires 332 active users of Facebook responded. The data was analyzed in SPSS v.21 and AMOS v.22 for results and discussions.
Findings: The research findings confirm that marketing related activities via social media platform specifically Facebook have positive effects on brand awareness and brand image which finally make brand knowledge and thus leading to building brand equity. Moreover, findings show that development in consumer brand relationship in social networking like Facebook needs to understand both goals (media system dependency) and needs (uses and gratifications).
Implications: With the rapid change of technology, Facebook has served as the most attractive part in marketing products, services, and brands to increase sales and brand equity. A large group of brand managers are asking themselves. “How can we improve brand equity by Using Facebook as a marketing channel?” The results and findings in this research study answer this question and lead brand managers to save time and resources and presents some area of improvements related to their needs.