Open AccessInvestigation of Critical Factors for Successful ERP Implementation: An Exploratory Study
Author(s) -
Atif Ali Gill,
Shaheera Amin,
Ammara Saleem
Publication year - 2020
Publication title -
journal of business and social review in emerging economies
Language(s) - English
Resource type - Journals
eISSN - 2519-089X
pISSN - 2519-0326
DOI - 10.26710/jbsee.v6i2.1183
Subject(s) - enterprise resource planning , business , thematic analysis , exploratory research , competitive advantage , process management , critical success factor , knowledge management , empirical research , resource (disambiguation) , qualitative research , computer science , marketing , social science , philosophy , epistemology , sociology , anthropology , computer network
Enterprise Resource Planning (ERP) has become vital for any organization to get a competitive advantage in today’s world. Financial organizations are improving their performance by replacing old legacy systems with the latest integrated ERP software packages. This study purposed to identify the vital determinants of ERP successful implementation in the banking sector. The data has been collected from the thirteen largest well-known commercial banks in Pakistan. This study is qualitative in nature and data has been collected interviews from respondents. After analyzing through thematic analysis, this study found the new theoretical model for future empirical investigation. Researchers and Practitioners can use these valuable insights for successful implementation of ERP in the financial sector.