Open AccessTechnical Resources in E-training Acceptance
Author(s) -
Zainab Bello
Publication year - 2019
Publication title -
journal of business and social review in emerging economies
Language(s) - English
Resource type - Journals
eISSN - 2519-089X
pISSN - 2519-0326
DOI - 10.26710/jbsee.v5i1.671
Subject(s) - technology acceptance model , civil service , the internet , training (meteorology) , government (linguistics) , service (business) , usability , business , knowledge management , originality , engineering management , process management , computer science , marketing , public service , public relations , engineering , world wide web , political science , sociology , qualitative research , linguistics , physics , philosophy , social science , human–computer interaction , meteorology
Purpose: This paper examines the role of availability of resources in the acceptance of e-training in the Nigerian civil service. Perceived ease of use (PEOU) and Perceived usefulness (PU) of Technology Acceptance Model (TAM) was used as the base for consideration
Design/methodology: Questionnaires were used to collect data from 450 heads of departments. The framework of the paper made up of technological infrastructure, internet facility, PEOU and PU was tested with SmartPLS 2.0 M3 software.
Findings- This paper found both that PU and PEOU indicated strong predictive role in e-training acceptance. In addition, technological infrastructure was found significant. However, internet facility had in significant effect in e-training acceptance.
Practical implications: This paper showed that availability of resources can help in the acceptance of e-training in the Nigerian civil service. This will help to improve the outlook and overall performance in the civil service. It will be beneficial to policy makers and government agencies in developing policies regarding e-training, create awareness of the benefits of accepting e-training in the public sector leading to better performance and efficiency.
Originality: Relationships of technological infrastructure and internet facility which are necessary in the acceptance of e-training in the Nigerian civil service were examined in this paper