Open AccessResearch on the Productivity Paradox of Information Technology
Author(s) -
Mengmeng Li,
Xiaochuan Guo
Publication year - 2022
Publication title -
proceedings of business and economic studies
Language(s) - English
Resource type - Journals
eISSN - 2209-265X
pISSN - 2209-2641
DOI - 10.26689/pbes.v5i2.3821
Subject(s) - productivity , macro , productivity paradox , information technology , knowledge management , industrial organization , the internet , technological change , human capital , computer science , business , economics , data science , artificial intelligence , economic growth , world wide web , programming language , operating system
The rapid development of new-generation information technology, such as the internet, big data, and artificial intelligence, has shifted the focus of theoretical and commercial attention on whether information technology can increase productivity growth. This paper systematically combs the evolution trend of the productivity paradox of information technology from the macro and micro levels. The findings revealed that there are still no unified conclusions at the macro-level, but it is generally believed that there is no productivity paradox at the micro level. There are some differences between developed and non-developed countries as well as across different industries. Based on the complementary mechanism theory, it is found that information technology forms a complementary effect with human capital, technological innovation, organizational change, and management practice, which can provide ideas for solving the productivity paradox of information technology. Finally, the future research direction for the productivity paradox of information technology is determined from the macro and micro levels.