Open AccessCustomer repurchase intention in service business: a case study of car repair service business
Author(s) -
Yafet Eka Prasetya,
Julfree Sianturi
Publication year - 2019
Publication title -
menedžment ta pìdpriêmnictvo: trendi rozvitku
Language(s) - English
Resource type - Journals
ISSN - 2522-1566
DOI - 10.26661/2522-1566/2019-2/08-02
Subject(s) - service quality , nonprobability sampling , customer satisfaction , sample (material) , marketing , product (mathematics) , service (business) , quality (philosophy) , business , homoscedasticity , data collection , psychology , statistics , mathematics , heteroscedasticity , population , philosophy , chemistry , demography , geometry , epistemology , chromatography , sociology