Open AccessMüşteri Sözlü Saldırganlığının Çalışanların İşten Ayrılma Niyeti Üzerine Etkisi: Duygusal Tükenmenin Aracılık Rolü
Author(s) -
Salih Dursun,
Oğuz Başol
Publication year - 2020
Publication title -
sosyal siyaset konferansları dergisi / journal of social policy conferences
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2548-0405
pISSN - 1304-0103
DOI - 10.26650/jspc.2019.78.0042
Subject(s) - psychology , aggression , tertiary sector of the economy , emotional exhaustion , turnover intention , emotional labor , social psychology , business administration , business , marketing , organizational commitment , clinical psychology , burnout
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