Open AccessKamu Kurumlarında Toplam Kalite Yönetimi Uygulamalarının Deming Yönetim Metodu ile Analizi
Author(s) -
Esra Çapacıoğlu,
Necdet Özçakar,
Onur Çetin
Publication year - 2019
Publication title -
istanbul management journal
Language(s) - Turkish
Resource type - Journals
ISSN - 2619-9254
DOI - 10.26650/imj.2018.29.85.0008
Subject(s) - total quality management , certification , business , public sector , customer satisfaction , private sector , business administration , quality (philosophy) , quality management , marketing , management , political science , economics , philosophy , epistemology , law , service (business)