Open AccessUser Involvement: Effective Performance in Sustainable Social Housing
Author(s) -
Jan Johansson
Publication year - 2022
Publication title -
european journal of social sciences
Language(s) - English
Resource type - Journals
ISSN - 2601-8632
DOI - 10.26417/645vox60
Subject(s) - sustainability , business , sustainable development , process (computing) , public relations , qualitative research , social sustainability , argument (complex analysis) , public housing , economic growth , sociology , political science , economics , computer science , medicine , ecology , social science , law , biology , operating system
In the development of sustainable social housing, the residents, operating staff, and administrative staff - as users - face challenges in relation to a lack of involvement. The aim of this research is to contribute with results regarding these challenges. These contributions to the discussion are based on the results of a qualitative evaluation of sustainable social housing. The results suggest that it can be an advantage to utilise user experiences in the development of future sustainable social housing with a view to strengthening the user involvement process. The argument is that a greater degree of user involvement respects people’s experiences as being a contribution to the development of new projects. In addition, the research suggests that the early involvement of residents, operating staff, and administrative staff can strengthen the sense of project ownership and community, as well as the project’s social sustainability. It is claimed that user involvement can promote social sustainability, which is a significant factor, since the intention behind a project’s sustainability is that the residents will later have ownership and an interest in ensuring that it works in accordance with its intentions.