Open AccessCUSTOMER RELATIONSHIP MANAGEMENT (CRM) STRATEGY PT. TELKOM THE RIAU Mainland TELECOMMUNICATION REGION IN MAINTAINING INDIHOME CUSTOMER LOYALTY
Author(s) -
Ikhma Zurani,
Wan Ecika Amalia
Publication year - 2022
Publication title -
medium/medium: jurnal ilmiah fakultas ilmu komunikasi
Language(s) - English
Resource type - Journals
eISSN - 2615-1308
pISSN - 2303-0194
DOI - 10.25299/medium.2021.vol9(2).10219
Subject(s) - business , business administration , loyalty business model , marketing , service quality , service (business)