Open AccessPERLINDUNGAN HUKUM BAGI NASABAH PERUSAHAAN PERGADAIAN
Author(s) -
Trisadini Prasastinah Usanti
Publication year - 2019
Publication title -
lex journal : kajian hukum dan keadilan
Language(s) - English
Resource type - Journals
eISSN - 2581-2033
pISSN - 2580-9113
DOI - 10.25139/lex.v3i1.1815
Subject(s) - business , dispute resolution , settlement (finance) , institution , consumer protection , business administration , law , commerce , finance , political science , payment
Preventive legal protection for customers of pawnshop company has been adequately regulated in the Financial Services Authority Regulations, namely regarding the requirements for legal entity forms, ownership and capital. In addition, there are restrictions that must be obeyed by pawnshop company as a form of protection for customers. Whereas repressive protection is a dispute resolution mechanism through the settlement of complaints made by the pawnshop company and dispute resolution through a court or an outside judicial institution, namely through an alternative dispute resolution institution.Keywords: Protection, customers, pawnshop company