Open AccessImplementation Of Customer Relationship Management In Order To Build Customer Satisfaction And Loyalty
Author(s) -
Salma Fauziyyah,
Khanifatul Khusna
Publication year - 2022
Publication title -
jurnal manajemen indonesia/jurnal manajemen indonesia
Language(s) - English
Resource type - Journals
eISSN - 2502-3713
pISSN - 1411-7835
DOI - 10.25124/jmi.v22i1.2802
Subject(s) - customer satisfaction , nonprobability sampling , business , loyalty business model , loyalty , marketing , order (exchange) , government (linguistics) , java , population , sample (material) , structural equation modeling , computer science , statistics , mathematics , service quality , finance , sociology , linguistics , philosophy , chemistry , demography , chromatography , programming language , service (business)