Open AccessIMPLEMENTASI METODE CUSTOMER SATISFACTION INDEX DAN IMPORTANCE PERFORMANCE ANALYSIS UNTUK MENGUKUR TINGKAT KEPUASAN MAHASISWA TERHADAP KUALITAS PELAYANAN AKADEMIK (Studi Kasus di FTSP, Universitas Trisakti)
Author(s) -
Julia Damayanti,
Popi Puspitasari,
Giraldi Fardiaz Kuswanda
Publication year - 2022
Publication title -
jurnal penelitian dan karya ilmiah lembaga penelitian universitas trisakti
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2541-4275
pISSN - 0853-7720
DOI - 10.25105/pdk.v7i2.14152
Subject(s) - humanities , physics , psychology , business administration , business , philosophy
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