Open AccessThe influence of organizational factors to software-as-a-service (SaaS) adoption in Vietnamese enterprises
Author(s) -
Lê Thị Thu Hà,
Le Thi Minh Huyen,
Lê Thị Thu Hương,
Le Nguyen Hoang Linh
Publication year - 2020
Publication title -
tạp chí khoa học đại học quốc gia hà nội:nghiên cứu chính sách và quản lý (vnu journal of science: policy and management studies)
Language(s) - English
Resource type - Journals
eISSN - 2615-9295
pISSN - 2588-1116
DOI - 10.25073/2588-1116/vnupam.4223
Subject(s) - software as a service , business , vietnamese , enabling , knowledge management , organizational commitment , cloud computing , context (archaeology) , information technology , marketing , software , computer science , software development , public relations , political science , psychology , paleontology , linguistics , philosophy , psychotherapist , biology , programming language , operating system
With the growth of the information technology industry, the literature exploring cloud computing, in particular, SaaS adoption has been developing considerably over the last few years. It is time to take stock of SaaS adoption’s determinant factors and its application to more specific contexts. This study endeavored to investigate the influence of three organizational factors (organizational size, organizational readiness, and top management support) to SaaS adoption in Vietnamese enterprises across sectors. Qualitative method was employed to analyze data gathered from 18 case-study companies. The findings reconfirmed that top management support is the strongest enabler for SaaS adoption while there are still some contradictions between organizational size as well as organizational readiness versus SaaS adoption in the context of a developing country as Vietnam.