
Evaluating Airline Service Quality Using Fuzzy DEMATEL and ANP
Author(s) -
Navid Haghighat
Publication year - 2017
Publication title -
strategic public management journal
Language(s) - English
Resource type - Journals
ISSN - 2149-9543
DOI - 10.25069/spmj.351296
Subject(s) - fuzzy logic , ambiguity , computer science , analytic network process , service quality , ranking (information retrieval) , construct (python library) , quality (philosophy) , operations research , fuzzy set , service (business) , risk analysis (engineering) , artificial intelligence , mathematics , business , marketing , analytic hierarchy process , philosophy , epistemology , programming language