Open AccessEvaluating Airline Service Quality Using Fuzzy DEMATEL and ANP
Author(s) -
Navid Haghighat
Publication year - 2017
Publication title -
strategic public management journal
Language(s) - English
Resource type - Journals
ISSN - 2149-9543
DOI - 10.25069/spmj.351296
Subject(s) - fuzzy logic , service quality , business , quality (philosophy) , service (business) , process management , computer science , operations management , marketing , engineering , artificial intelligence , philosophy , epistemology
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