Open AccessThe Impact of Occupational Characteristics and Organizational Characteristics of Customer Service Agent in Electronic Security System on the Organizational Effectiveness
Author(s) -
Tae-Kyung Hong,
Kim yong hyun
Publication year - 2012
Publication title -
han'gug chian haengjeong nonjib
Language(s) - English
Resource type - Journals
eISSN - 1975-1893
pISSN - 1738-5032
DOI - 10.25023/kapsa.9.3.201211.135
Subject(s) - business , organizational performance , organizational effectiveness , knowledge management , marketing , computer science