The Impact of Occupational Characteristics and Organizational Characteristics of Customer Service Agent in Electronic Security System on the Organizational Effectiveness
Author(s) -
홍태경,
김용현
Publication year - 2012
Publication title -
journal of korean public police and security studies
Language(s) - English
Resource type - Journals
eISSN - 1975-1893
pISSN - 1738-5032
DOI - 10.25023/kapsa.9.3.201211.135
Subject(s) - business , service (business) , knowledge management , process management , computer science , marketing
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