Open AccessPengaruh Ekspektasi Pelanggan (Harapan Pelanggan) Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Internet (Studi Kasus Pada Pelanggan Internet Pt. Telkom Cabang Bima)
Author(s) -
Nurfajriani Nurfajriani
Publication year - 2020
Publication title -
jurnal manajemen mandiri saburai (jmms)
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2722-0117
pISSN - 2715-1018
DOI - 10.24967/jmms.v4i3.795
Subject(s) - humanities , business administration , mathematics , physics , business , art
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