Open AccessModerating Role of Perceived Transparency on the Relationship between Service Fairness and Customer Loyalty
Author(s) -
Saeed Khalid Abdulaziz,
Ahmad Audu Maiyaki
Publication year - 2021
Publication title -
international journal of business and management
Language(s) - English
Resource type - Journals
ISSN - 2321-8916
DOI - 10.24940/theijbm/2021/v9/i2/bm2102-011
Subject(s) - business , loyalty , commission , transparency (behavior) , loyalty business model , marketing , customer satisfaction , service (business) , service quality , finance , computer science , computer security