Open AccessBranch Transformation Strategies and Competitive Advantage of Commercial Banks in Ongata Rongai Town Kaijado County, Kenya
Author(s) -
Kandagor Chepkwony Daniel,
Esther Gitonga
Publication year - 2020
Publication title -
international journal of business and management
Language(s) - English
Resource type - Journals
ISSN - 2321-8916
DOI - 10.24940/theijbm/2020/v8/i5/bm2005-101
Subject(s) - competitive advantage , operational excellence , business , transformative learning , marketing , loyalty business model , competition (biology) , customer satisfaction , excellence , strategy implementation , staffing , market share , industrial organization , economics , management , service quality , service (business) , psychology , ecology , pedagogy , political science , law , biology