Open AccessDeterminants of Consumers’ E-satisfaction in E-commerce Website: Role of E-service Quality Dimensions
Author(s) -
Muhammad Ashoer,
Rezky Ratnasari Taufan,
Muhammad Haerdiansyah Syahnur,
Andi Muara Arumbarkah
Publication year - 2020
Publication title -
international journal of business and management
Language(s) - English
Resource type - Journals
ISSN - 2321-8916
DOI - 10.24940/theijbm/2020/v8/i2/bm2002-050
Subject(s) - nonprobability sampling , customer satisfaction , service quality , quality (philosophy) , e commerce , marketing , service (business) , business , sample (material) , computer science , world wide web , philosophy , epistemology , population , chemistry , demography , chromatography , sociology