Open AccessBenchmarking Your Orientation Program
Author(s) -
Frank P. Ardaiolo
Publication year - 2019
Publication title -
the journal of college orientation and transition
Language(s) - English
Resource type - Journals
eISSN - 2690-4535
pISSN - 1534-2263
DOI - 10.24926/jcotr.v5i1.2467
Subject(s) - benchmarking , institution , process (computing) , orientation (vector space) , computer science , process management , work (physics) , quality (philosophy) , operations management , business , engineering , marketing , mechanical engineering , political science , mathematics , philosophy , geometry , epistemology , law , operating system
Benchmarking is an ongoing means for systematically measuring and comparing the work processes of one institution to another by bringing an external focus on internal activities, functions, or operations. Its purpose is to give managers an external standard for evaluating the quality and cost of their institution's internal activities and processes. The author presents a description and example of Performance Indicator Process Benchmarking to orientation programs.