Open AccessPsychological Entitlement and Work-related Outcomes during the Covid-19 Pandemic. The Role of Telecommuting as a Moderator
Author(s) -
Octav Sorin Candel,
Monica Arnăutu
Publication year - 2021
Publication title -
romanian journal of applied psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.102
H-Index - 1
eISSN - 2392-845X
pISSN - 2392-8441
DOI - 10.24913/rjap.23.2.04
Subject(s) - telecommuting , entitlement (fair division) , psychology , moderation , organizational citizenship behavior , social psychology , moderated mediation , mediation , job satisfaction , work (physics) , organizational commitment , sample (material) , sociology , economics , mechanical engineering , social science , chemistry , mathematical economics , chromatography , engineering
Telecommuting is a necessary change imposed by the Covid-19 pandemic. However, little is known about its interactions with the employees’ personal traits and their impact on work-related outcomes. With this study, we aimed to test the moderating role of telecommuting on the relationship between psychological entitlement and three work outcomes (job satisfaction, counterproductive work behavior and organizational citizenship behavior). Also, job satisfaction was included as a mediator between psychological entitlement and counterproductive work behavior, respectively organizational citizenship behavior. Our sample consisted of 253 employees who were either telecommuting or working from their workplace. The moderated mediation analyses showed significant differences between the two groups. The outcomes of telecommuting and their managerial implications are discussed.