Open AccessThe Impact of Social Media on Employee Work Performance with Trust as a Mediation Variable
Author(s) -
B. Mediilasari
Publication year - 2020
Publication title -
jurnal manajemen - fakultas ekonomi universitas tarumanagara/jurnal manajemen
Language(s) - English
Resource type - Journals
eISSN - 2549-8797
pISSN - 1410-3583
DOI - 10.24912/jm.v24i2.649
Subject(s) - mediation , social media , structural equation modeling , intervening variable , variable (mathematics) , work (physics) , psychology , sample (material) , employee engagement , public relations , social psychology , business , sociology , computer science , political science , engineering , mathematics , social science , population , chemistry , demography , chromatography , machine learning , world wide web , mechanical engineering , mathematical analysis
Can the use of social media which is currently a trend in the community, have an influence on improving employee performance? This is what makes the research carried out. The analysis technique used is the Structural Equation Model (SEM) method with AMOS version 23. The sample consisted of 102 people who were employees in various types of private companies in DKI Jakarta. The results showed that the more social media is used to communicate with colleagues in completing work, the more trust among employee increases. Also the more social media is used to communicate with colleagues in completing work, the more improves employee work performance. But trust can not influence performance of employee, and trust is not a variable that mediates between social media and employee performance.