Open AccessPENGARUH IKLIM ORGANISASI DAN TIPE KEPRIBADIAN TERHADAP STRES KERJA DAN PERILAKU KEWARGAAN (Studi pada Karyawan Klinik Laboratorium Prodia Cabang Menteng, Jakarta)
Author(s) -
Dewi Purwanti,
Mafizatun Nurhayati
Publication year - 2017
Publication title -
jurnal manajemen - fakultas ekonomi universitas tarumanagara/jurnal manajemen
Language(s) - English
Resource type - Journals
eISSN - 2549-8797
pISSN - 1410-3583
DOI - 10.24912/jm.v20i2.49
Subject(s) - psychology , organizational citizenship behavior , social psychology , job stress , personality , business administration , organizational commitment , job satisfaction , business
Tujuan penelitian ini menganalisis pengaruh iklim organisasi dan kepribadian terhadap stres kerja, dan perilaku kewargaan. Responden penelitian adalah seluruh karyawan Klinik Laboratorium Prodia cabang Menteng, sebanyak 50 karyawan. Metode analisis dalam penelitian ini adalah Structural Equation Model (SEM) dengan pendekatan Partial Least Square (PLS). Temuan penelitian adalah bahwa iklim organisasi berpengaruh positif terhadap perilaku kewargaan, namun iklim organisasi tidak berpengaruh terhadap stres kerja. Kepribadian tipe A berpengaruh positif terhadap stres kerja, sedangkan kepribadian tipe B tidak berpengaruh terhadap stres kerja. Kepribadian tipe A tidak berpengaruh terhadap perilaku kewargaan, sedangkan kepribadian tipe B tidak berpengaruh terhadap perilaku kewargaan. Terakhir, stres kerja tidak berpengaruh terhadap perilaku kewargaan.The research aims to examine and analyze the influence of organizational climate and personality on job stress and its impact on organizational citizenship behavior. This study uses all employees Clinical Lab. Prodia branch Menteng is using saturated sample in order to obtain a sample of 50 employees. The approach that is used in this research is Structural Equation Model (SEM) based on Partial Least Square (PLS). Results show that the organizational climate provides a positive and significant effect on the behavior of citizenship. Then the organizational climate does not give effect to job stress. Then type A personality has significant impact on job stress while type B personality does not have a significant impact on job stress. Type A personality does not have a significant impact on organizational citizenship behavior, while personality type B does not have a significant impact on the organizational citizenship behavior. And the last job stress does not influence the organizational citizenship behavior.