Open AccessE-SERVICE QUALITY, E-SATISFACTION, E- STICKINESS AND E-LOYALTY BEHAVIOR: A STUDY ON E-RETAIL SHOPPING SITES
Author(s) -
Cenk Erçetin,
Esra Arıkan
Publication year - 2020
Publication title -
dokuz eylül üniversitesi i̇şletme fakültesi dergisi
Language(s) - English
Resource type - Journals
ISSN - 1303-0027
DOI - 10.24889/ifede.563879
Subject(s) - supper , physics , humanities , business administration , advertising , art , theology , business , philosophy