
WHAT ARE THE FACTORS THAT MOST AFFECT SERVICE QUALITY IN FAST-FOOD RESTAURANTS?
Author(s) -
André Luís Policani Freitas,
Juliana Damaris Candido de Lima
Publication year - 2020
Publication title -
proceedings on engineering sciences/proceedings on engineering sciences
Language(s) - English
Resource type - Journals
eISSN - 2683-4111
pISSN - 2620-2832
DOI - 10.24874/pes02.04.009
Subject(s) - affect (linguistics) , business , service quality , marketing , food service , quality (philosophy) , service (business) , food quality , advertising , food science , psychology , chemistry , communication , philosophy , epistemology