Open AccessTHE ROLE OF TOTAL QUALITY MANAGEMENT PRACTICES ON OPERATIONAL PERFORMANCE OF THE SERVICE INDUSTRY
Author(s) -
Rao Aamir Khan,
Adnan Mirza,
Muhammad Khushnood
Publication year - 2020
Publication title -
international journal for quality research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.264
H-Index - 18
eISSN - 1800-7473
pISSN - 1800-6450
DOI - 10.24874/ijqr14.02-07
Subject(s) - total quality management , business , service quality , process management , operations management , service (business) , quality (philosophy) , quality management , marketing , engineering , philosophy , epistemology