Open AccessRESTAURANT MANAGERS' PERCEPTIONS OF SERVICE QUALITY: THE MEDIATING ROLE OF RESTAURANT SIZE AND SEATING CAPACITY
Author(s) -
Marko Kukanja,
Tanja Planinc,
Tadeja Jere Jakulin
Publication year - 2020
Publication title -
international journal for quality research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.264
H-Index - 18
eISSN - 1800-7473
pISSN - 1800-6450
DOI - 10.24874/ijqr14.01-15
Subject(s) - business , service quality , perception , marketing , quality (philosophy) , advertising , service (business) , psychology , philosophy , epistemology , neuroscience