Open AccessTHE INFLUENCE OF SERVICE QUALITY ON USERS' BEHAVIOURAL INTENTIONS IN DEVELOPING COUNTRIES: A CROSS-SECTIONAL STUDY IN CAPE VERDE'S PUBLIC HOSPITALS
Author(s) -
Vadilene Cruz,
Luís Mendes
Publication year - 2019
Publication title -
international journal for quality research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.264
H-Index - 18
eISSN - 1800-7473
pISSN - 1800-6450
DOI - 10.24874/ijqr13.02-08
Subject(s) - cape verde , cross sectional study , cape , quality (philosophy) , service quality , service (business) , developing country , psychology , geography , environmental health , business , medicine , marketing , economic growth , sociology , ethnology , economics , philosophy , archaeology , epistemology , pathology