
PERAN EMPLOYEE ENGAGEMENT DALAM MEMEDIASI PENGARUH PENGEMBANGAN KARIR TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR
Author(s) -
Ni Wayan Sri Indryani,
I Komang Ardana
Publication year - 2019
Publication title -
e-jurnal manajemen
Language(s) - English
Resource type - Journals
ISSN - 2302-8912
DOI - 10.24843/ejmunud.2019.v08.i09.p09
Subject(s) - psychology , employee engagement , organizational citizenship behavior , career development , employee research , business administration , sample (material) , citizenship , social psychology , public relations , business , organizational commitment , political science , chemistry , chromatography , politics , law
The purpose of this study was to determine the direct effect of career development on employee engagement, the direct effect of career development and employee engagement on OCB, and the role of employee engagement in mediating the influence of career development on OCB. This research was conducted at CS Hotel and SPA Ubud with a sample of 84 peoples. The number of samples is determined by the saturated sampling method and data collection is done through interviews and questionnaires. The data analysis technique used is PLS. Based on the results of the study it was found that career development had a significant positive effect on employee engagement and career development and employee engagement had a significant positive effect on OCB. The results also show that employee engagement has a role as a mediating variable that strengthens the influence of career development on OCB.
Keywords: organizational citizenship behavior, employee engagement, career development.