Open AccessKUALITAS LAYANAN, CUSTOMER VALUE, DIGITALISASI BANK, KEPUASAN NASABAH DAN LOYALITAS NASABAH BPR
Author(s) -
I Made Yogi Wirantana,
Nyoman Rasmen Adfi
Publication year - 2022
Publication title -
ekonomi dan bisnis universitas udayana (e-journal)
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2337-3067
DOI - 10.24843/eeb.2022.v11.i10.p06
Subject(s) - loyalty business model , customer satisfaction , business , service quality , nonprobability sampling , marketing , likert scale , business process reengineering , customer retention , customer equity , customer advocacy , business administration , population , service (business) , statistics , mathematics , medicine , environmental health , lean manufacturing